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Our Standard Delivery

1. Cost.

FREE Standard delivery on All orders. For electrical goods we use 48 hours services for standard deliveries, they include DPD, Royal Mail and Yodel. Smaller items are usually delivered within 5 working days, Monday to Friday, 7.30am - 6pm. These are done via Royal Mail. Larger items will be delivered via a Courier. 

2. What to Expect on Delivery Day
High-value items will need to be signed for. We’ll send you an email explaining how to track your item and letting you know when it will be delivered. If no-one is available, the courier may attempt to leave the parcel with a neighbour if there is a prior request. The courier will post a card through your door with further delivery instructions if they're unable to complete delivery or if they leave the parcel with a neighbour.
3. Timings
Some of our items may be shipped on the following day from order, or be ordered on a weekend. This can sometimes result in a slight delay. "My item is now out of stock, but I’ve paid for it. What shall I do?" If your item is out of stock, we’ll email you to let you know. If you’re happy to wait and the item comes back in stock within 28 days, we’ll ship it as normal. If it’s still not available within 28 days, your order will be cancelled and you’ll be refunded. If you’re not happy to wait, please contact Customer services to cancel your order.
4. Help With My Delivery
"There’s been a mistake with my order, or it hasn’t yet been delivered - what should I do?" If your delivery is overdue, or your items have been accidentally damaged in transit, or for any other queries, call our Customer services team for assistance on 0161-884-0029 or 0845-528-0299, 9am - 5pm, Monday to Friday.
5. Deliveries of Multiple Items
"I’ve ordered several items at once. Will they all arrive together?" Normally your items will arrive together, but occasionally we may ship them separately, you won’t be charged for additional deliveries. Please wait until 5 working days has passed before contacting us.
6. Delivery Exceptions and Restrictions
"Do you deliver to Northern Ireland, the Channel Islands, the Isles of Scilly and the Isle of Man?" We do deliver to most postal areas in the UK including Northern Ireland. However, geographical location and courier availability can restrict our service. Please note that we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible.