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Returns Policy

You have the right to cancel within 14 days of receipt of the goods, you do not need to provide a reason. If you would like a refund all you have to do is send the item back to us in it's original condition within 14 days of receiving it and on inspection and we will organise a full refund.

Electrical Items
Important: To exercise this right you must contact us within the 14 days, be it via email or telephone.This refund will occur by whichever method you paid for the goods initially and we will never require any additional details from you. If however the item purchased is defective in any way within the 14 day period we will organise for it to be returned to us. After 14 days, you must be able to provide details or be able to demonstrate that the item was faulty upon delivery or it will fall under the manufacturer's warranty and will be handled be by the manufacturer, or we will instruct you on where you need to return the faulty item. The minimum guarantee on all electrical items is at least 1 year from the date you have received the item. Some products however are guaranteed for longer, so please check.

Spare Parts
Please note: There is no warranty or guarantee on spare parts. You are however still entitled to return the item for no reason assuming it is in original condition. If the spare part does appear defective, will will give full refunds, provided it is has been fitted by a qualified service engineer.